Return services may be delayed as a result of COVID-19 safety measures.
We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
Notice: pikmypak.store provides services (Delivery, Assembly,...) to help customers to buy great items from the best brands in the local area. If you are not totally satisfied with your items you can return the items within 60 days from your purchase day. Our service fees are not refundable (Delivery fee and Assembly fee). we are not able to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged. we apologized for any inconvenience.
You can return most of the items for a refund within 60 days of the purchase. To return we will charge shipping cost (Please keep the original box to return the items otherwise we can not).
Items must be:
However, If your items were damaged or defective, these expectations do not apply, In this case, we will take care of that and work with you to find the best solutions (go to contact fill out the form and explain the situation, we will contact you ASAP!).
Refund money:
Items Fees and Tax are refundable, our pick up service will deduct from your money and the rest will refund to your credit card within (3-5) next business days of pick up day.
If you receive the wrong items or it arrives damaged, please talk to our delivery team and contact us to arrange for a replacement.
Our team will inspect the items to proceed your return process, Please keep all the original empty boxes to have complete return process.